Ratings & Reviews

Overall Rating

5
(97 reviews)
92.8% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Krystal P. - |Recommended: YesLiving Comfortably — Overall my experience here at The Towers has been better than any previous apartment living experience minus some of the growing pains as this is a brand new complex. Where we are located, my biggest gripe is the drive to get in and out of the complex from my unit. Currently the only gate that is available for residents to come and go is the gate farthest from me which is very inconvenient because I basically have to go around the entire outer lane of our complex each time and now with the hundreds of harsh speed bumps. Each building that opens near us adds more people but makes for less available parking, luckily we have a garage and a space outside of the garage for our cars, I feel for the residents that have two cars in the separated garages though, I've seen them have to park their second vehicles far from our building. The overall construction of the units and the design looks very nice and upgraded but you can tell they rushed over some of the little stuff like under-the-door seals so you don't hear your neighbors in the hallway, there were hand written measurement markings on some of the countertops I assume from construction phase that just won't come out no matter how hard you try to clean with safe cleaners. The AC unit is LOUD, you go from shouting to normal talking as the unit goes on off it literally sounds like a jet plane. Not sure that's normal but we've already had to get ours serviced once since it wasn't cooling properly. The floors are very nice aesthetically, but you can tell they rushed to lay the panels down because there are bumps throughout the unit. And lastly, I am unsure if this is just my luck but our neighbor that shares our hallway and kitchen master bath wall is very loud and a constant rule breaker. You can hear them slamming cabinet doors, yelling in what I assume is either their bathroom or closet and sometimes the hallway. I've caught them on my doorcam smoking in the hallway which I believe my wife has already reported to the front office as well being messy in general leaving trash on the floor and their dog is never on leash which I thought was a complex wide rule. Their dog is very nice, he she isn't aggressive and doesn't bark at us but I don't think the rules have exceptions if they are to be followed by everyone in the complex equally. What I will say that I love is, anytime that we've ever had a maintenance issue its been resolved right away and any time we had a question or concern the front office staff has always been quick and helpful. The property itself is really nice and for as many dogs as I see roaming around the property you don't see those poop landmines everywhere like I've seen at other apartments and it doesn't smell like poop or urine either. If I was asked by a friend or family member if they should live here, I would probably still say yes because the pro's greatly outweigh any cons as they are mostly inconvenient to me personally and some of my cons are also contingent on the neighbors you get to be quite honest. That's all for now, sorry about the novel
response from property -Thank you for taking the time to write about your personal experience. We look forward to construction being completed so that we can complete all of the finishing touches. If you ever see something that needs to be addressed, please let our office know as we want to provide you the best living experience possible. We are excited that you choose the Towers as your new home!
submitted by Kyle F. - |Recommended: YesNicest Apartment Complex I Have Been To — We love the modern features and large areas of grass. Garages are not small like most you see. The views over the city are beautiful. Workout facility has great equipment and clean. Olympic sized pool is impressive. Can’t complain
response from property -It is a pleasure to hear that you are enjoying our community! We hope to fulfill all of your expectations so please let us know if we can do anything for you.
submitted by Celexeia P. - |Recommended: YesAmazing So Far — We have only been here for about 5 days, but we love it A plus is also how friendly everyone is - Staff and people in the community. This is the luxury living we have been searching for.
response from property -It is wonderful to hear that you are enjoying the Towers and that our staff has fulfilled your expectations. Our staff is always available if you need anything in the future.
submitted by Janice T. - |Recommended: YesI Love This Place — Peaceful
response from property -We are glad to hear that you are enjoying your home! Thank you for taking the time to submit your review.
submitted by Kara A. - |Recommended: YesGreat Place With Scenic Views — I have really enjoyed living here for the past 2 weeks. Great amenities and overall nice apartment buildings and staff. Only complaint is there’s many dogs who are not always friendly or on leashes and need more parking spaces for residents and guests.
response from property -Welcome to the Towers! It is wonderful to hear that you are enjoying our community. if you know who is not following our pet policies, please let our staff know so that we can address the situation. Please feel free to reach out if you need anything in the future.
submitted by Troy B. - |Recommended: YesBest Place In San Antonio — Thanks to Dom for assisting us in finding the perfect place to call home She was very professional showing us the apartment, and has been a tremendous help to us the past 10 months we have lived here
response from property -Thank you for the compliments about our staff-we appreciate it!
submitted by Arthur M. - |Recommended: YesTop Community To Be Apart Of — High class living, top notch service
response from property -Thank you for the 5 Star Review!
submitted by Maria E. - |Recommended: YesAs Real Estate Broker I Am Very Happy To Say That I Love The Towers. — I am extremely happy with the customer service and how professionally the leasing agents helped their customers. As a real estate agent and resident I definitely recommend the Towers. The location is perfect and my apartment has an amazing view It is worth your investment if you want a different lifestyle and can truly afford investing in a luxury apartment. The best takeaway of my whole experience has been how the maintenance dept are always working towards delivering the best customer service.
response from property -Thank you for the kind words and compliments regarding our community and staff. Our staff diligently works daily to provide you a home and community that you love. We are a phone call away if you need anything in the future.
submitted by Aaron G. - |Recommended: YesAmazing Place To Call Home — We are getting married and have chosen The Towers to be our home for our first years together. We really love the location, exterior design, and friendly staff
response from property -We are so excited that you choose to start your married life at the Towers and hope that you love it! Please let us know if you need anything in the future.
submitted by Quinn G. - |Recommended: YesExtremely Beautiful Apartments But Very Thin Walls — I love my apartment. Its beautiful, modern, and the view is incredible. But the walls and ceilings are so thin I can hear every foot step, argument, dog bark from my neighbors above, below, and to the side of me. I would recommend this apartment complex if you are looking for aesthetics which are important to me , but not if you do not want to hear your neighbors dirty laundry.
response from property -Thank you for taking the time to submit your compliments and feedback. Please let our staff can if we can do anything for you.
submitted by Jasmin W. - |Recommended: YesGreat Place To Live — Nice quiet neighborhood, spacious balcony
response from property -Thank you for taking the time to submit your review. Let our staff know if we can do to improve your home or our community.
submitted by Madysun B. - |Recommended: YesFirst Month — Just moved in here and so far its good. The walls are really thin though as the other reviews say and thats a big con. Another con is if you have two cars. you may have to struggle to find a parking spot nearby. Other than that it super pretty and i love that no one live there before.
response from property -Thank your for the compliments and feedback regarding our community. Our staff is always available if you need anything.
submitted by Krystal F. - |Recommended: YesThe Towers — The complex is very quite and the people are very kind. I enjoy sitting on my patio and enjoying the weather and reading.
response from property -It is always wonderful to hear that our residents are enjoying our community as we strive to provide homes that each of our residents love to come home to.
submitted by Caleb S. - |Recommended: YesMeets And Exceeds Our Needs — Well-maintained grounds. Friendly, responsive, and diligent staff. Apartment finishes are thoughtful and overall top-notch. Balconies overlooking the terrain are an unbeatable value-add. If your apartment is adjacent to a parking area, expect to hear noisy vehicles modified trucks and cars, the occasional motorcycle passing by from time-to-time.
response from property -Thank you for taking the time to submit your review and your personal experience at the Towers. Please let our staff know if we can do anything to improve in the future as we want to provide the best living experience possible.
submitted by Ainsley C. - |Recommended: YesSo Far So Great — The moving process here has been very effortless and pleasant even
response from property -Thank you for the compliments regarding our staff and the move in process. Please let us know if you need anything in the future.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Towers, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Towers, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose